How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

Click here for a step-by-step instruction on how to return an item.

Mail your returned item to:

     Oliwil Sale Services
     Returns Department
     6541 Powers Ave, Ste 8
     Jacksonville, Fl 32217

Return Exceptions
Some items can not be returned if they are opened. These include food, underwear, music, software, video games and custom made items. All items that are on clearance are not returnable and the sales are final.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase.

We do not offer exchanges for online orders. If you would like to exchange a product, please return it using our returns process and then place a new order.